FAQ Blog Calculators Students Logbook Contact
Do your Tax with TaxTim and WIN R10,000  More info   T&C's apply


my refund is gone to accounts and indicator light shows green but not yet paid out? gone 1 week .

Posted 8 September 2014

I had submitted my VAT return and I was due a refund , I was told I can monitor my refund via the refund dashboard and my indicator light shows green for the past week now and I have phoned to find out how far it is and they had mention to me that it shows no documents required and and its at Accounts , that I should wait 21 days. what does this mean as I am confused any idea whats going on as I am new to this eFiling system and always call customer care for assistance?

TaxTim TaxTim says:
8 September 2014 at 22:05

It means your payment is being released and signed off and will take 21 days to be processed and payment made after being authorised.

This entry was posted in Tax Q&A and tagged , , . Bookmark the permalink.




Submit your tax return right here!

TaxTim will help you:

 Do Your Tax Return Easily
 Avoid penalties
 Maximise your refund
Tim uses your answers to complete your income tax return instantly and professionally, with everything filled in in the right place.

Let Tim submit your tax return direct to SARS in just a few clicks!

Get started

Blog Categories


Ask TaxTim

Got a question you want answered about tax?

Visit our helpdesk →

Get SARS Tax Deadlines in your Inbox
We'll tell you when you need to file, along with tax tips and updates.