Please help me recover all my log in details. I forgot everything

Posted 19 July 2015

Hey. I forgot all my log in details, please help me.

Need my tax number

Posted 19 July 2015

How do I get my tax number?

Old Irp5 missing

Posted 19 July 2015

Hi Tim,

I have submitted my Irp5 at a SARS office which I have received June 2015. They informed me that I am being audited and that I had to submit certain documents which I did. After submitting the consultant told me that my tax return would be paid out in 3 working days. It had been more than a week so I phoned SARS to ask what is taking so long. They then informed me that because I was audited the pay out will take 30 days and also that I have an outstanding IRP5 from 2010 that I have to submit that before I can receive my tax return. ...

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Need help with password and username

Posted 17 July 2015

I am client at Tax Tim and I have forgotten my username and password for SARS I have lost all my documents where I wrote my tax number, kindly help me if you can. I am now unable to login to SARS E Filling.

Do I have any?

Posted 17 July 2015

How do I know how tax return do I have?

How do you file previous years without income?

Posted 17 July 2015

How do I file for previous years when I was unemployed? I have filed the previous 3 years of my employment (2012-2015), but still have two years prior to that outstanding where is was unemployed (2010-2011).

What does this message mean by approving my returns and epayment of R4,924.95. Do I have to pay or w

Posted 17 July 2015

I have received an email from SARS saying

We have approved your tax returns and epayment of R4,924.95 made into your account
Click below to check for confirmation

then they put the link.

When I am clicking on the link I have to choose the bank I'm using then they ask for username password. They take my password, my cellphone no and email address, then ask for same thing again and again.

Is this a scam?

2008 tax return outstanding

Posted 17 July 2015

Good day,

Every year since 2009 I have been doing my SARS eFiling and lucky enough, getting a refund paid to me. Now this year 2015 SARS says I have an outstanding tax return from 2008? Why wasn't it picked up last year when I was Audited?

Will I now be penalised for this? Even though I did pay my taxes. I have requested a tax return on SARS Efiling for 2008, just awaiting IRP5 from my company.

Banking details changed itself on efiling. How long until refund is paid?

Posted 17 July 2015

For some apparent reason the banking details on my SARS eFiling changed itself. How long until the refund is paid out after verifying banking details for the 3rd time in 6 months?

Completed Tax Return for year, owe SARS

Posted 16 July 2015

Was hoping you can assist filed my tax return yesterday and SARS is basically stating that I owe them R10,000 within in a year, I know this is untrue as every month I have been paying tax. I was a contractor for the last 10 months. Please advise if you able to assist as my tax return has already been submitted.

Motor Bargaining council levies, were deducted, but I was never registered

Posted 16 July 2015

My employer was deducting Motor council levies, but I was never registered. They said I will not get my levies back to me. I had to approach the Motor Bargaining council to get the motor levies paid back to me, and was paid as a cash deposit, instead of on line banking transfer. Surely, the money that was originally deducted from me, went to another account, or invested elsewhere, how did they manage to do their tax return. Is there any way, that I should report this matter to SARS, etc?

Time taken to issue new tax number

Posted 16 July 2015

My previous tax number is listed as insolvent and SARS assisted me with a new IT77 application for a new tax number, I was made aware that since the insolvency that SARS has money owing to me for the years that followed. They advised that they will transfer those funds onto the new tax number and then I will receive my rebate. Once I get the new tax number I can then submit my last IRP5 to the new tax number as well. Happy with that.

My question is how long does it take SARS to issue...

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Haven't received my return 7 days after an IT34 was issued

Posted 16 July 2015

I submitted my tax stuff on SARS eFilling exactly 7 days ago today. SARS responded promptly with an IT34 notice, which indicated that I'm due to receive a tax return (which was a negative amount, not sure what that means. Do I owe SARS or do they owe me?). Now I still haven't received the money (7 days later). What could be the problem?

ITA34 issued but no ITSA

Posted 16 July 2015

I submitted my 2015 tax return. My refund was not paid out because they said I need to submit my 2010 tax return and I went to the SARS branch and filed manually. I received an ITA34 but no ITSA and in audit or verification is says N.

Will I get the refund even though I didn't get my ITSA?

Lost login details

Posted 16 July 2015

I have lost my login details and can't remember my security questions to my SARS eFiling account. The call center just sends me a temporary password, but that does not help me if I cannot remember my username. I'm completely stuffed on this one.

How long does it take to be paid after being sent for verification?

Posted 16 July 2015

I would just like to find out I did my income tax and it showed they owe me R5000 but after that I was sent for verification but now as I check my SARS eFilling profile it says assessment received does it mean I will get paid soon or what?

First a refund now I owe them

Posted 16 July 2015

Hello
I submitted my tax return and it said that I was due a refund of about R800. I then went through my medical expenses and saw I made a mistake in my calculations. So I went and corrected it (originally my medical expenses out of pocket was R8900, after I corrected it it was about R8200). Now it says I owe them about R200! I do not earn enough to do e-filing in the first place, I submit because of my medical expenses. Please help?!

Old Tax Submission

Posted 16 July 2015

SARS is withholding a lot of money this year as they say that the company I worked for 8 years ago never submitted my tax/or they don't have a record of this (which is weird as tax has always been taken off my salary). I left they company in 2009 and they are no longer operating. What do I do?

Tax directive issued but error says "Lump sum declared but directive outstanding"

Posted 16 July 2015

I was retrenched in 2014 (May)... The company had a tax directive issued and I have a copy of the directive. In my SARS e-Filing profile, when I open up the tax return, the full provident fund lump sum is declared and indo completed - WITH the correct tax directive number in the "directive" section for the lump sum. However, when I save and CALCULATE, it tax returns a message saying:

"9857 - LUMP SUM DECLARED BUT DIRECTIVE OUTSTANDING"

Please help - not sure why this messa...

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Can you please help me to get tax number

Posted 16 July 2015

How can I get my tax number?

Incorrect income code on IRP5. 3601 instead of 3616

Posted 15 July 2015

Hi TaxTim,

Appreciate the brilliant service!

I'm an Independent Contractor who initially submitted my tax return on Monday, this week. After getting my ITA34 a couple of hours later, I realised that certain expenses had not been included. A day later, I went in to a SARS branch to submit a revised tax return. Upon getting home the same day, I received an e-mail from work that stated that they had incorrectly entered my income on code 3601 instead of 3616. Will SARS allow m...

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Not sure if TaxTim has exported my tax data to SARS efiling

Posted 15 July 2015

I followed the TaxTim wizard and completed my 2015 tax return today. I then received an email indicating:

Your tax return has been checked by tax professionals at TaxTim and submitted successfully to SARS. SARS accepted the submission at 2015-07-15 16:00:22. When I went to the SARS eFiling website to check, it would appear that the data I submitted via TaxTim has not been exported to the SARS eFiling website. Please advise.

Need to submit tax returns for previous years as British citizen

Posted 15 July 2015

I am a British citizen and have been in SA since April 2013. I started work at my sole employer in October 2013 but have only just got around to organising a tax number! How do I go about submitting tax returns for previous years? Am I right in thinking that as I am a foreigner I can't use SARS eFiling?

Two IRP5's

Posted 15 July 2015

I resigned in August 2014 then joined a new company in September 2015. I now have two IRP5's. How do I submit them?

When is a refund paid into your account after the assesment?

Posted 15 July 2015

Good day

I have submitted my tax return as well as all the supporting documents. My SARS eFiling status says "assessment received" and the SARS status says "return assessed". I have requested a statement of account and I have an amount owed to me as per the statements and the IT34 but how or when is the refund paid into my bank account?
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