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SARS & eFiling Posts in Tax Q&A

What is my tax number please from SARS?



How can I get my tax number? I have misplaced it

Please help with supporting documentation.



Can I submit my supporting documents to you? Or must I do it via eFiling?

The email from both SARS and you does not clearly indicate which documents to submit. Regards

How to create own profile on e-filing and request profile from Tax practitioner



How do I register for SARS eFiling if a tax practitioner has me on her profile? I would like to do my own taxes as from next year. She advised me to create my own profile and then request my profile from her.

Response from SARS however:

"We were not able to match the captured information against that which we have on record for you. Please confirm your information, recapture your password and then select the 'Continue with Registration' button below to proceed with the re...

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Extension for submission



When is cut off for SARS efiling and the easiest way to apply for an extension?

Lost tax number?



How can I get my lost Tax number? And which options must I choose if I call the SARS number

How to catch up on outstanding returns when I have no income and expenditure records



I resigned from my job in 2010 and took my pension to buy a small business, which I ran as a sole proprietor for 2. 5 years. During this time, I did not submit a tax return, as I wasn't sure how to do it. Also, I was not making much profit and more or less came out even at the end of every month. I then passed the business on to my son-in-law and started working again in 2013. All the income and expenditure info relating to the business was contained on a laptop, which subsequently crashed, so I...

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Collect another person's printout of tax number



Am I allowed to go collect printout of tax number for my sister? She has already register she wants it to apply for a job

Resigned and Provident fund pay out



I resigned from my old company August 2014 and continued working as a temp until March 2015, when I started working at my new company. My Provident fund was also paid out in October 2014. Will I need help to complete my tax return now?

How long does take to receive your refund after 30 days audit process is completed



Hi My mother submitted her tax returns in August she was selected for an audit on her 2014 tax returns which the statement of account issued has 21 000 she submitted all her required docs but nothing has happened since then. And to make matters even worse she never received a letter stating she is selected for an audit. So how long does the audit process take and is there something we can do to speed up the process

Still waiting for my payout



I returned my IRP5 forms early September 2015 but have not received the amount due to me. When do I get paid?

Cost of rental income tax seems too high



I have declared rental income of a rental income profit of R17445. But SARS are telling me my rental income sent me into another tax bracket and I therefore owe R20308. This seems wrong to me - surely the extra income that is in the new tax bracket should be subject to more tax but I should never make a "loss" by earning more?

SARS bank details confirmation - Can it be done online?



I need to confirm my bank account and residence for SARS, is there anyway I can do this online?

Changed jobs and used current IRP5 to file for tax



Hi. I changed jobs last year having worked in the other job until August and started the new job in September, which means I have 2 IRP5 forms. But when I filed for tax the assistant only used the form from the new employer. Is that correct? Does that not give a flawed assessment of the tax returns? Aren't they supposed to enter information from both IRP5 forms? Its puzzling especially when the job change impacted my PAYE significantly.

Log in problems



I can't log in to my SARS eFiling account. It keeps telling me my password has been reset by consultants, then refer me to home web

How to delete a saved but not submitted notice of objection.



Hi TaxTim,
I have saved but not submitted Notices of Objections on my SARS eFile workpage. I have decided not to submit them. How do I delete these files? I guess I could just leave them there, but I would rather get rid of them. Thanks

Who qualifies for a tax refund from SARS?



Hi,who can claim for a tax return? I was working at the hotel for quite sometime but how do I know if I was registered and should claim or not

Verification documentation



I Submitted my tax return but made a mistake on my dependents, I received a letter for document verification. Immediately after that I saw the mistake and rectified it. On that notice it said 'N' by verification. Now I received a letter again to ask for supporting documentation. What should I do?

Why did SARS reverse my funds as a refund?



I did my tax return via SARS eFilling on Monday the 12th of October and called the call centre to ask if I was required to submit any documentation which they said no. When I called again on Thursday I was told that the amount due to me has been released and will be in my account on Friday. On the same day (Thursday) I received a msg saying that they want supporting documents. My question how possible is this as the money was going to be released to it now being reversed, and how long should I w...

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Upload failed. File could not be uploaded. There has been an error.



When I try to upload a supporting document for my tax return on SARS eFiling, I get the below error:

"Upload failed. File could not be uploaded. There has been an error. Please try again or contact us if the problem persists (135244034). "

Can you help me with this problem? I can't upload my supporting docs.

How can I get a new SARS number because I was insolvent?



On SARS status I am insolvent, I took my court letter with necessary documents to SARS and they could not assist me with a new tax number as my old one still shows active on their system. What must I do now to get a new tax number?

When will I obtain my tax refund?



I have worked in South Africa from 1-Sep-2014 till 31-Aug-2015. In the income tax year 2014-2015, I have only worked for 6 months, and I qualify for a refund. I have e-filed my tax return in June, but yet to get my refund in my bank account. I have also verified banking details, proof of residence and proof of identification at the Centurion Tax office. I am an Indian National

How long should it take when an assessment is escalated?



I have submitted my tax return via SARS eFiling on the 2nd July 2015 but I am yet to receive my tax refund. Its been 3 months and additional documents submitted. My assessment was selected for the audit and they requested documents which I gave them. It was later escalated but nothing happened. It is currently escalated again and no feedback. What can a man do?

Need letterhead with taxnumber?



Where can I find a letterhead with my tax number on?

After audit is done and not calculations were changed by SARS how long before refund is done?



Good morning, my dad is 81 and his docs were requested for an audit which we uploaded via eFiling. We received notification that his tax has been finalized and no adjustments to the calculations were made. This was already in the middle of September. We have not had any further correspondence and the R824. 00 rand have not yet been refunded to him. Is there something I must do? Does these refunds take a long time to be paid over?

My ITSA shows minus and not selected for audit but they requested supporting docs Return-Assessed



Hi filed my tax reurn on 13/10/2015 got my ITA34 says SARS owes me and not selected for audit. Than on 14th I requested a statement of account showed electronic refund will be paid 15/10/2014 but later in evening of 14th got request to submit supporting docs. And ITSA still shows a minus and not selected for audit but shows that they reversed the electronic transfer for 15th and balance is still minus. And my tax return status shows Return- Asssed. I submited supporting docs 15/10/2015. Will I still get my refund? or am I in the Audit process. Thanks...

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