No refund received

Posted 1 February 2017

SARS have not refunded me since I submitted my return 6 months ago, can I go into their branch and query this if I submitted my return on eFiling?

eFiling says my return have not been submitted

Posted 1 February 2017

I submitted my tax return at the SARS office in October but eFiling keeps telling me that my return is outstanding. Do you know if I need to submit via eFiling again?

HOw can I get my refund?

Posted 31 January 2017

SARS owes me more than R12000 and refuse to pay because I have not submitted a tax return for 2008, how can I correct this?

Email address for SARS please?

Posted 30 January 2017

Can I please get an email address to send SARS my documents?

Is SITE from 2009 ever refundable?

Posted 30 January 2017

Could I please get assistance with my query. In 2009 I earned R29000 for the entire year as I only worked for a portion of the year. SITE of R1064 was deducted over 6 months. I have tried getting a refund of this money by submitting my tax return however SARS is adamant that I am not due a refund as SITE is non refundable. They have informed me that I should request my SITE to be paid back to me by my employer. Can you please advise.

Are already retrieved ITR12s a problem when you take over the submission?

Posted 30 January 2017

I retrieved and started filling out my own ITR12 tax return on SARS eFiling, but haven't yet filled in any data. I am about to submit through your system, Will that be okay?

Is this a valid VAT vendor?

Posted 30 January 2017

I have a client who refuses to send me his tax certificate, can you help me check if he is a valid VAT vendor please?

Non-resident tax

Posted 27 January 2017

I would like to ask if the following person is taxable in SA:

A German citizen worked in SA from November 2015 to January 2017. He is employed by a German company and his salary was paid into a German bank account in Euro's. The German company deducted monthly tax from his earnings up to December 2015 and then instructed him to start paying tax is SA. He registered for tax with SARS in January 2017 and received a tax number. He worked for a sister company of the German company in ...

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Where can I get my tax number?

Posted 27 January 2017

I need my tax number, can you tell me who else can help me other than SARS as I am unable to call them now?

How can I get proof of residence?

Posted 24 January 2017

I went to SARS to register for a tax number. I was told that I need to bring in a certified copy of my ID, proof of my address, proof of my income and banking details. I am unable to take a proof of address as I dont own the house I stay in.

How do I know if I have a tax number?

Posted 23 January 2017

Who can I email for my business tax number, as I registered the company in 2014 but dont have my tax number?

Import VAT claim

Posted 23 January 2017

I have just registered my pty Ltd this January 2017 and I need know what tax should I collect for SARS when invoice clients for the products I will be selling. When I registered my company at CIPC I received a doc from SARS for the company named income tax., do I use this when invoicing on the place of VAT is this the inc Me tax I should collect for SARS from clients? Thanks

Do I need to register at SARS before I start trading?

Posted 3 January 2017

Hi, I have just opened a trading account on the Plus500 platform and I would like to make my first deposit which is R1000. I'm not registered as a tax payer yet, so my question is; do I have to go register at SARS first before I start trading in order for me to make the deposit into my Plus500 account?

How can I submit my documents if eFiling constantly reject them?

Posted 25 November 2016

SARS asked me to upload documents, 3 of them they said cannot convert even though I could read them and they are normal pdf files, what should I do now?

Refund paid into closed account, how can I get it paid out again?

Posted 18 November 2016

I have submitted my tax return a few weeks ago, but unfortunately did not update my banking details and refund went into the closed account. I've since updated my banking details at the SARS offices, but when I've contacted the call centre, I was told there's a stop on the refund, that I have to go back to the offices to lift the stop. I have done that, I would like know, how long does the whole process normally takes?

Medical Aid contributions, am I due a refund?

Posted 7 November 2016

I am on the Government Medical Aid Fund (GEMS). My employer contributes a portion and I contribute as well. Both amounts go directly off my salary as a lump sum monthly. How does this affect my tax refund?

Can one change banking details on eFiling?

Posted 4 November 2016

Can one change a business banking details online instead of having to go the nearest SARS Branch as stated in a message sent to me from SARS?

How do I get SARS to acknowledge my expenses?

Posted 10 October 2016

I sent through all the supporting documents but SARS ignored my expenses and redid my tax return and are now saying that I owe them?

Travel Expenses Code 4015

Posted 20 September 2016

I did my SARS eFilling tax return through TaxTim and I completed the Travel Expenses Section, 4015, as R72902. I am being audited and I am not quite sure anymore what that amount includes, they only thing I can think of to get to such a high figure would be my car payments per month? Please advise what deductions are allowed under this code and what proof I need to send SARS to support this?

Will I be taxed on an international bank transfer?

Posted 18 September 2016

I need to make an international bank transfer into an overseas account one similar to PayPal.
The bank is however asking me for my tax number before proceeding, I understand one can take up to R1 million per annum offshore and therefore by asking for the tax number it falls under a purchase/discretionary allowance and not a gift because I am transferring to my own account similar to PayPal.
My question is will I be taxed on the purchase if I give my tax number? There is also an optio...

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How do I get my tax file released from an accounting company so that I can do my own tax return?

Posted 25 August 2016

How do I go about getting my tax file released from an accounting company so that I can do my own tax return? The company uses the same password for all their clients so cannot give me the password.

Can I claim if I only worked for 3 years?

Posted 8 August 2016

Hi,I've only been working for almost three years which means ill only be claiming for two years and I'm a contractor can I still claim

Would I be able to get my tax refund?

Posted 5 August 2016

Good day,I was employed for 3 years,and I was dismissed last year february. So would I be able to get my tax fund? And I was supposed to get 40 000 from pension fund but I got 33 000 so I would like to know if I would be able to get my refund?

I can't authorise tax tim

Posted 1 August 2016

I am registered as an organisation rather than a person (it seems) and I am unable to verify Tax Tim in the way you suggest as a result. Can you give me another way?

Previous Tax Returns missed? What to do?

Posted 26 July 2016

How to do I submit previous tax returns that I missed (they required docs to be physically submitted). I want to get all my tax up to date so they can pay out what is due to me. Thank you
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