Cannot access refund due to a special stopper

Posted 13 June 2024

SARS owes me a refund but according to the call centre they placed a stopper on my tax account and now need to see proof of the payment I made that caused the refund. I did make this payment, but the bank account I used to pay it to SARS has since closed.
How else can I prove that I did in fact make this payment?

Update Banking Details for a refund from SARS

Updated 5 June 2024

Good morning,

I am no longer banking with the bank I used during 2023 and am trying to update my details on SARS eFiling. So far, I have successfully added my new bank and this has been verified by SARS. However, I am unable to remove my old banking details, and select my new bank as the primary transaction account for payments from SARS. Do I need to wait to file my 2024 tax return to effect this change?

How do I obtain my ITA34 documents?

Posted 21 May 2024

I have lived abroad for six years and have not paid my taxes in South Africa.
I have now returned and am living in South Africa. I need to obtain my ITA34 documents for the past three years for the bank.

One time pin (OTP) is sent to the wrong cell number and email

Posted 16 May 2024

 
I am trying to authorise TaxTim to share access to my SARS profile. When I click on the Manage Tax Types request, the one time pin is sent to the incorrect cell number. What can I do?

Why are my SARS attachments blank when I open them?

Posted 7 May 2024

I just filed my provisional tax return (IRP6) using your platform. I received an email from TaxTim with the following instructions: "To view the contents of your Provisional Tax Statement of Account, please login to TaxTim, click on My Tax Docs and view the PDF there."

However, when I follow these instructions and attempt to open the document from SARS on my My Tax Docs page, it is blank. It does not seem to be pulling through the information. I checked on my SARS eFiling profile and I am able to open and view the Provisional Tax Statement of account there. ...

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Can construction workers claim a tax refund?

Posted 30 April 2024

I work as a bricklayer on a building site. Do I need to submit a tax return and are construction employees allowed to claim a tax refund?

Donations to minors

Posted 23 April 2024

If I donate R50 000 to each of my minor children (directly to their bank accounts) will R100 000 be tax deductible in my income tax return?

Send me tax number

Posted 18 January 2024

Please send me my tax number

When can I submit my tax return?

Updated 9 May 2022

When can I submit my tax return for the 2022 tax season? Are the filing dates still the same as those of the previous year?

Tax Certificate Needed

Updated 9 May 2022

I am newly registered business owner and I registered just before the lockdown took place and I did not receive my tax certificate. I do have my registration number. Please advise on what I should in order to get my tax certificate. This is new to me and I am confused.

Will I get a tax refund if I accept the SARS auto-assessment?

Updated 9 May 2022

My auto-assessment shows that I am due a tax refund. Can this be correct? Do you think I will receive the refund if I accept it, or should I rather reject it and file a tax return?

Accepted auto assess forgot my travel logbook

Updated 3 May 2022

What will happen if I already accepted my auto assessment, but I have done so without submitting my travel logbook, am I able to fix this myself, what should I do? Am I correct in saying that I would need to request some sort of correction on eFiling and how would I go about doing this? How and where on the eFiling system should I go to get the request for correction?

What must I do with the auto-assessment from SARS?

Updated 3 May 2022

I received an SMS from SARS which says something about an auto-assessment. When I login to eFiling I see there is an option to accept or edit it. Are there any risks involved with accepting it? What should I look out for? Please help, I know nothing about this new SARS process.

I received an auto assessment sms from SARS

Updated 28 April 2022

SARS has sent me an SMS saying they have calculated my assessment tax and I can accept or edit this. I have done an early tax return with TaxTim and I'm not sure what to do now as I cannot submit that tax return until 1 Sep 2022

Auto Assess and Travel expenses

Updated 26 April 2022

I have received an SMS, stating that my tax has been assessed automatically and that a refund is due of R7000,00 however I do not know if my travelling has been taken into account as I have not sent anything yet. Could you help me in clarifying this matter? Should I accept it as it is, would this not have an impact on my tax return to SARS when I do finally submit it?

Changing banking details

Updated 21 April 2022

I would like to find out the following information regarding my banking details. I have recently changed my banking details from Capitec bank to Nedbank. My salary is paid into my Nedbank and debit orders are also connected to this bank. I still use my Capitec bank account and intend to keep it active. I would like to enquire if I need to notify SARS of the change in banking detail and would I also need to go into the SARS branch to make this happen?

Calculate salary pro-rata based on a basic salary of R18000 per month - days worked 14

Posted 19 April 2022

Calculate the pro-rata salary based on the basic of R18000 - 14 days worked on VIP payroll. Calculate the PAYE on the pro-rata salary as well. How does VIP calculate PAYE on a pro-rata salary?

What is an ITA34 form and where do I get it for credit card applications at a bank?

Posted 19 April 2022

Hi Tim I applied for a credit card at a certain bank and they want me to submit an ITA34 form because I do not have a payslip as I am self-employed.

Please explain this form to me and where best I can obtain it? Thanks

How do I change my physical residential and postal address on eFiling.

Posted 12 April 2022

Q: How do I change my address on eFiling

Obtaining an IRP5 form from an old employer

Posted 8 April 2022

I am having a problem with obtaining my IRP5 form from 2010 from one of my employers.
I was still in school this time and I worked as a waiter back then, so I was clueless when it came to submitting tax and all. I did my 2013 return, and now SARS have asked me to do it from 2010?

Answer:

You will need to contact your employer and ask them to send you a letter explaining why they are unable to provide you with the IRP5.

In most cases, your employer migh...

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Please provide an eFiling password example?

Posted 6 April 2022

Q: Provide an example of a Strong Password.

Can you show me what my eFiling password must look like????

Confused between the ITA34 and ITSA

Posted 6 April 2022

Q: What is the difference between an ITA34 and an ITSA

What happens once I've submitted my tax return form?

Posted 6 April 2022

One of the questions most asked when it comes to tax season, is “what happens now that I’ve submitted my income tax return, when do I get my refund?”’

If you’re due a tax refund then you will probably get the money deposited into your account within a few days. SARS will also email or SMS you telling you that an IT34 (Summary of your return and refund) and ITSA (Income Tax Statement of Account) have been issued. They will detail your tax refund (tax back) if any. So look forward to that deposit into your account. ...

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How do I account for online Forex Trading in my income tax return?

Posted 5 April 2022

A little background on myself. I am a salaried employee of the department of health in South Africa. I am registered with eFiling and have been submitting tax returns since 2008/09.

I have a hypothetical question about forex trading. If I make say R300 000 suppose in the 2012/2013 tax year and the amount I deposited was about R50000to fund the account, then what would my taxation be? Or at least what would the percent on taxation be and on which amount would that percentage be taken off? The net or the total?...

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Confirmation letter

Updated 4 April 2022

I received the following confirmation letter, what does it mean? Will I receive my refund within the next few days or what?

Dear Taxpayer

VERIFICATION OF ASSESSMENT

We refer to the verification of your assessment for the 2021 tax period. Please note that no adjustment has been made to this assessment. However, in terms of the Tax Administration Act the South African Revenue Service reserves the right to conduct further reviews in future if required. Should you have any queries please call the SARS Contact Centre on 0800 00 SARS (7277). Remember to have your ID number or income tax number at hand when you call to enable us to assist you promptly. Sincerely...

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